
Additional federal, state, and county fees/taxes will apply to the basic service rate.
Custom Calling Features
| Anonymous Call Rejection | $2.00 per month |
Rejects calls from callers who block their Caller ID information, so the calls don't even ring through on your line. |
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| Automatic Call Back | $2.00 per month |
Allows you to activate later placement of the last local number (375-XXXX) you called. No more need to sit and dial the same number over and over. Let your phone do the work for you Your phone will tell you when the person you are calling is off the phone. |
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| Call Forward Busy | $2.00 per month |
Enables callers to be forwarded to a pre-programmed number, instead of them receiving a busy signal. The caller can then leave a message. |
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| Call Forward Don't Answer | $2.00 per month |
Enables callers to be forwarded to a pre-programmed number if you do not answer your phone. The caller can then leave a message. |
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| Call Forwarding | $1.75 per month |
Transfer an incoming call to another number. Adds security when you are on vacation and want your phone answered by a person rather than an answering machine. Also great for the business person who wants to catch after-hours business calls at home or for anyone that does not want to miss an important call. |
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| Call Waiting | $1.75 per month |
Informs you that another party is trying to contact you while you are engaged in a telephone conversation. You can answer the incoming call and talk privately without losing the original party. You can also alternate between parties. |
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| Call Waiting with Caller ID | $2.00 per month |
Allows you to view the incoming call while you are already on the line. This must be used in conjunction with both the Call Waiting and Caller ID features. |
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| Caller ID Block | No Charge |
Allows you to call someone and not have your telephone number show up on their Caller ID box. Allows for added privacy when calling businesses to make inquiries. |
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| Caller Name & Number Identification | $3.00 per month |
Lets you know who is calling you by displaying their name and number on a display box, or on your telephone if it has a display. Helps you to identify your incoming calls before answering them. Will not display calls that are coming from a non-published number or areas that do not provided outgoing identification. |
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| Caller Number Identification | $2.00 per month |
Lets you know who is calling you by displaying their number on a display box, or on your telephone if it has a display. Helps you to identify annoying or harassing calls and gives you peace of mind. Also helps you to identify those hang up calls on your answering machine. Will not display calls that are coming from a non-published number or areas that do not provide outgoing identification. |
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| Cancel Call Waiting | $2.00 per month |
If you do not want to be interrupted during an important phone call by your Call Waiting tone, you can use Cancel Call Waiting. |
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| Message Desk/Voice Mail | $5.00 per month |
Enables callers to leave a message for you when you are either on the phone, on the internet, or away from home. You voice "mailbox" answers the call after receiving a busy signal or after a designated number of rings. You can personalize your mailbox with your own greeting. There will be a "busy signal" on your line when there are messages in your "mailbox" to be retrieved. The messages are stored in your "mailbox" until you listen to it. You can then delete or save the message. No special equipment is needed, other than a touch tone phone. With voice mail, you will need either the Call Forward Busy and/or Call Forward Don't Answer feature in order for voice mail to work. |
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| Non-Published Number | $1.00 per month |
Restricts your number from being published in a telephone directory, appearing on Caller ID or from being available through directory assistance. |
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| Selective Call Acceptance | Accepts 1-10#'s: $2.00 per month Accepts 1-32#'s: $5.00 per month |
Is for those times you do not want to be disturbed by calls, and allows only the calls you want to get thru, by programming these numbers into your phone. This feature allows only the important calls to get thru. You can turn this feature off and on as needed. You will not lose #'s already stored if you turn the feature off. |
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| Selective Call Forwarding | Accepts 1-10#'s: $2.00 per month Accepts 1-32#'s: $5.00 per month |
Allows you to forward only those really important local calls, from your children, parents or selected business associates, to a pre-programmed number. This feature can be turned off or on as needed. You will not lose #'s already stored if you turn the feature off. |
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| Selective Call Rejection | Accepts 1-10#'s: $2.00 per month Accepts 1-32#'s: $5.00 per month |
Allows you to reject calls from selected callers that you do not want to receive calls from by programming these #'s into your phone. You can turn this feature off or on as needed. You will not lose #'s already stored if you turn the feature off. You will not be notified of the calls that were rejected. |
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| Speed Dialing - 8# | $1.75 per month |
Now you can call emergency, frequently dialed, or long distance numbers just by pressing one or two numbers. |
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| Speed Dialing - 30# | $3.00 per month |
| Now you can call emergency, frequently dialed, or long distance numbers just by pressing one or two numbers. | |
| Teen Line | $2.00 per month |
Gives you two different telephone numbers that ring differently on the same telephone line. Not a second line but a second telephone number. Use one for children to give out to friends, reserve the other for adults. Or give out one number to business associates and easily identify after hours business calls at home. Lets you answer the phone the right way every time. No special instructions required. |
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| Three-Way Calling | $1.75 per month |
Allows you to link two different phone calls together. Have a business meeting with a customer and supplier on the same call or plan a family reunion quickly and easily. Save time by making two calls in the time it takes to make just one. When you hang up, the other parties are automatically disconnected. |
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| Warm Line | $2.00 per month |
A new home safety feature. When you have the telephone company program Warm Line, your phone will automatically dial the programmed telephone number when the phone is taken off the hook for 30 seconds. Warm Line is perfect for senior citizens and small children who want a little extra security or may have difficulty dialing numbers. |
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Multi-Feature Discount |
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For more information or to order a feature call Citizens Telephone at (260) 375-2111 |
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Links
- Customer Service Agreement
- CTC Rates & Pricing
- CPNI Privacy Statement
- Federal Communications Commission (FCC)
- Indiana Utility Regulatory Commission (IURC)
- Office of Utility Consumer Counselor (OUCC)
- STOP TELEMARKETERS
- Register on the FCC's No Call List and
- Indiana's Telephone Privacy
- Indiana Telecommunications Association (ITA)
- Indiana Exchange Carrier Association (INECA)
- Indiana Fiber Network (IFN)
- Indiana Underground
(Call before you dig. 1-800-382-5544 At least 2 days before. It's the law!) - Telephone Assistance Programs for Low Income Households



